bodk's Privacy Policy
Protecting your personal information is our priority — read this policy to learn how we collect, use, and safeguard your data.
Introduction & Scope
bodk ("we", "us", or "the platform") provides a safe and reliable online gaming and sports betting service for users in Bangladesh. When you visit the bodk website (https://bodk.lat), create an account, or use our services, you agree to the terms of this Privacy Policy.
This policy describes our commitment to protecting your personal information and explains in detail how we manage that information. Any changes to our data protection practices will be updated on this page and users will be notified.
What Information We Collect
We collect various types of information that help us provide you with the best possible service. This information is gathered from two main sources: directly from you, and automatically while you use the platform.
2.1 Information You Provide Directly
- Name, address, and date of birth (for age verification)
- Email address and contact details
- Identity verification documents (national ID card or passport information)
- Financial transaction details (bKash, Nagad, or Rocket number)
- Records of communications with customer support
2.2 Automatically Collected Information
- IP address and device type
- Browser type and operating system
- Pages visited and session duration
- Data collected through cookies and tracking technologies
- Gaming activity and betting history
2.3 Information Received from Third-Party Sources
We may sometimes receive information about you through payment processing providers and identity verification agencies. This information is used solely to prevent fraud and ensure the security of the platform.
Purpose of Using Your Information
bodk uses your information only for specific, lawful, and transparent purposes. We never collect or use your information unnecessarily.
3.1 Service Delivery and Operations
We use your information to create and manage your account, process deposit and withdrawal transactions, and deliver gaming services smoothly. Accuracy of information is essential for financial transactions through bKash, Nagad, and Rocket.
3.2 Identity and Age Verification
bodk provides services only to users aged 21 and above. We verify age to meet this requirement and to ensure responsible gaming.
3.3 Security and Fraud Prevention
We analyse your information to protect your account, prevent money laundering, and block unauthorised access. Your data is kept secure through SSL encryption and other security technologies.
3.4 Customer Service Improvement
Our support team uses your information to improve your experience, resolve issues, and provide personalised assistance. Communication records from our 24/7 live chat and email support ([email protected]) are retained.
3.5 Marketing Communications
With your consent, we may send you bonus offers, promotional information, and platform updates. You can unsubscribe from these communications at any time.
Cookies and Tracking Technologies
The bodk website uses cookies and similar tracking technologies to improve your browsing experience. Cookies are small text files stored on your device.
4.1 Essential Cookies
These cookies are necessary for the basic functionality of the website. They are used to maintain login sessions, provide security, and save preferences.
4.2 Analytical Cookies
These help us understand how you use the platform and where there is room for improvement. This information helps raise the quality of our services.
4.3 Cookie Controls
You can manage cookies by changing your browser settings. However, disabling certain essential cookies may limit some functionality of the website.
Sharing Your Information with Third Parties
bodk does not sell or transfer your personal information to third parties for commercial purposes. However, sharing information may be necessary in certain specific situations:
5.1 Service Providers
Technology and payment providers contracted with us may access a limited amount of information to operate services smoothly. These partnerships are governed by strict confidentiality agreements.
5.2 Game Software Providers
Our game providers — including Pragmatic Play, Evolution Gaming, Spribe, JILI, and PG Soft — may see the minimum data necessary for the normal operation of gameplay. This information is used solely to ensure fairness and security in games.
5.3 Legal Requirements
In the case of a valid legal order or directive from a regulatory authority, we may be required to provide the necessary information. In such cases, we will always try to protect your interests.
Data Security Measures
bodk adopts advanced technical and administrative measures to protect your personal information. Our security infrastructure is continuously reviewed and improved.
6.1 Encryption Technology
All your data transmissions are secured through SSL (Secure Socket Layer) encryption. Sensitive financial data — such as data related to bKash, Nagad, and Rocket — is stored with an additional layer of encryption.
6.2 Access Controls
Only a limited number of authorised bodk staff have access to your personal information. Every access is logged and regularly monitored. Strict action is taken against unauthorised access.
6.3 Secure Server Infrastructure
Our servers and databases are operated following industry-standard security protocols. Regular security testing and vulnerability assessments are conducted.
6.4 Response to Security Breaches
If a data breach occurs, we will notify affected users as quickly as possible and take immediate steps to minimise the damage.
Data Retention Period
We retain your information only for as long as it is necessary. The retention period depends on the type of information and the purpose for which it is used.
- Information for active accounts is retained for as long as the account remains open.
- Financial transaction records are kept for a set period as required by law.
- Even after an account is closed, some information may be retained for a limited time for dispute resolution and fraud prevention.
- If marketing consent is withdrawn, the processing of related information is stopped.
Once the necessary retention period has passed, your information is securely deleted or anonymised.
Your Data Rights
bodk believes you should have full control over your own information. Your key rights are described below:
8.1 Right to Access
You can request a copy of your personal information held by us at any time. We will take a maximum of 30 days to process this request.
8.2 Right to Rectification
If there are any errors or inaccuracies in your information, you can request a correction. This can be done through your account settings or through our support team.
8.3 Right to Erasure
In certain circumstances, you may request that your personal information be deleted. However, some information may need to be retained for a limited time in cases of legal obligation or ongoing disputes.
8.4 Right to Object to Processing
You may object to the processing of your information for specific purposes, particularly in the case of direct marketing.
8.5 How to Exercise Your Rights
To exercise any of the above rights, please contact us. Send your request via live chat or email ([email protected]). Our support team is ready to assist in both Bengali and English.
Protection of Minors
bodk strictly refrains from providing services to anyone under the age of 21. Our platform is for adults only. Age is verified at the time of registration and we do not knowingly collect any information from minors.
If we become aware that a minor is using our services, that account will be closed immediately and the related information will be deleted.
Policy Changes
bodk may update this Privacy Policy from time to time. The policy may be revised due to changes in the scope of services, new legal requirements, or technological developments.
For any significant changes, we will send a notification to your registered email. For minor changes, updating this page will be considered sufficient. Continued use of the platform after changes have been made will be taken as acceptance of the updated policy.
If you have any questions about changes to the policy, please contact us.
Privacy Questions?
For any questions or concerns about your personal information, please contact us directly. bodk's support team is available 24 hours a day, 7 days a week in both Bengali and English.
Policy Summary
Encryption Protection
All your data is kept secure through SSL encryption.
No Data Selling
We never sell your personal information to third parties.
Your Rights
You have the full right to request access to, correction of, and deletion of your information.
Limited Use
Your information is used only for specific and lawful purposes.
21+ Protection
Collecting or processing information from minors is strictly prohibited.
Always Here to Help
For any privacy questions, contact us 24/7 via live chat or email.