bodk Responsible Gaming —
Set Your Own Limits for Fun
Online gaming is for entertainment — enjoy it responsibly. bodk is always here with tools and support for your safety and wellbeing.
What Is Responsible Gaming?
Responsible gaming means treating online casino and sports betting as a form of entertainment — not as a solution to financial problems or a source of income. bodk believes every player should stay aware of their budget, time, and mental wellbeing.
We want you to play because it brings you joy — not out of fear or pressure. Gaming is healthy when it stays enjoyable. But for some people gaming can become a problem, and recognising that and taking action in time is very important.
At bodk, we provide effective tools like deposit limits, time-out breaks, and self-exclusion so you always keep control of your gaming experience in your own hands.
⚡ Quick Support
Our Protection Tools
Deposit Limits
You can set a maximum deposit limit on a daily, weekly, or monthly basis. Once set, there is a mandatory waiting period before the limit can be increased, which helps prevent decisions made in the heat of the moment.
Time-Out Break
If you feel the need for a short break, temporarily close your account for anywhere from 24 hours to 30 days. Once the break period ends, you will automatically regain access.
Self-Exclusion
If you feel gaming is getting out of control, choose long-term self-exclusion. During this period, no promotional communications will be sent to you either.
Session Time Alerts
After you have been playing for a set period of time, bodk will automatically remind you how long you have been playing and how much you have spent — giving you the chance to make an informed decision.
Loss Limit
If you do not want to continue betting after losing a certain amount, set a loss limit. Once the set limit is reached, your session will automatically end.
Expert Support
bodk's support team is available 24/7 via live chat and email. If you have any concerns about gaming, feel free to reach out — no judgement, just support.
Warning Signs of Problem Gaming
If you notice the following signs, they may indicate problem gaming. Be honest with yourself and seek help if needed.
- You find yourself repeatedly betting more to try to win back money you have lost.
- You have tried to stop gaming but cannot, or you feel anxious when you try.
- You are prioritising gaming over family, work, or studies.
- You are taking out loans or borrowing money from others to fund gaming.
- You are lying to or hiding your gaming from family or friends.
- When you are not gaming, you feel irritable, restless, or unable to sleep.
What Should You Do If You Notice These Signs?
First, acknowledge that the problem exists — that takes courage, not weakness. Then contact bodk's support team. Our live chat is open around the clock and our trained team will help you set up self-exclusion or account restrictions.
Remember, seeking professional advice for financial or mental difficulties caused by gaming is the wisest step. bodk is with you every step of the way.
Write to us at [email protected] or speak to us directly on live chat — support is available in both Bengali and English.
7 Tips for Healthy Gaming
Set Your Budget First
Decide how much money you are prepared to spend before you start playing. Once you reach that limit, end the session — whether you are losing or winning.
Stick to a Time Limit
Take a break after a set amount of time. Set an alarm on your phone so your session does not run too long.
Do Not Bet on Impulse
Avoid gaming when you are angry, frustrated, or under the influence of alcohol. Your ability to make sound decisions is reduced in these states.
Accept Losses
View money lost in gaming as the cost of entertainment. Increasing your bets to "win back" lost money very often leads to even greater losses.
Take Regular Breaks
Step away from the screen for a few minutes every hour. Go for a walk outside, drink some water — a fresh mind makes better decisions.
Do Not Let Gaming Be Your Only Entertainment
Sports, time with family, reading — these need to have a place in your life alongside gaming. Balance is the key to a happy life.
Let Someone Close to You Know
Tell a family member or trusted friend about your gaming habits. They may be able to spot warning signs from the outside before you can.
Keep It Away from Minors
Make sure no one under the age of 21 can use your device or account. Use a strong password.
How to Use the Tools
Setting Deposit and Loss Limits
After logging into your bodk account, go to the "Account Settings" section. Click on the "Responsible Gaming" tab and you will find options for deposit limits, loss limits, and session time limits. Enter your preferred limits and save.
Reducing a limit takes effect immediately. Increasing a limit has a mandatory waiting period, giving you the opportunity to reconsider.
Activating a Time-Out
If you need a temporary break, select a time-out of 24 hours, 7 days, 14 days, or 30 days from the same settings page. You will not be able to log into your account during this period. Access will return automatically once the period ends.
Self-Exclusion Request
For long-term self-exclusion, contact our support team directly — via live chat or by emailing [email protected]. Our team will complete the process promptly.
During self-exclusion your account will be completely inactive and no marketing messages will be sent to you. Your balance will be held safely during this period and can be withdrawn once it ends.
Need Support?
bodk's support team is available around the clock for any questions or concerns. Get instant help on live chat or write to us in detail at [email protected]. We speak Bengali.
Protecting Minors
The minimum age to open an account and take part in any gaming activity at bodk is 21. We are committed to keeping minors away from gaming.
Take a few simple steps to prevent devices from reaching younger members of the family: set a strong password on your device, keep auto-login turned off for your bodk account, and avoid playing in front of children. Keep parental controls active on your device.
If you suspect a minor is using bodk, please notify us immediately at [email protected]. We will investigate promptly and take the necessary action.
21+ Only
All services at bodk are for users aged 21 and above only. Age verification is part of our security process.
Play for Entertainment —
Play Responsibly
Enjoy your favourite games at bodk in a safe and controlled environment. Set your limits, take breaks, and talk to us whenever you need.